Past Incidents

COMPLETED: Apr/28/2023 - 09:20 AM EST

The emergency maintenance has been completed, and S144 is operating normally again at this time. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Apr/28/2023 - 06:30 AM EST

S144 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

EMERGENCY MAINTENANCE: Apr/27/2023 - 10:35 AM EDT

KVM127 is having emergency hardware maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

COMPLETED: Apr/27/2023 - 09:20 AM EST

The emergency maintenance has been completed, and HP347 is operating normally again at this time. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Apr/27/2023 - 08:40 AM EST

HP347 is having emergency harware maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

FIXED:April/27/2022 08:15 AM EST

The engineering team has successfully resolved this. Currently, we are no longer experiencing any delays or failures.

We appreciate your patience and understanding and we apologize for any inconvenience this might have caused you.

UPDATE: April/27/2022 08:00 AM EST

Our Engineering team has implemented a fix and the services are back to normal. We will be monitoring the service to ensure all is working normally

We will provide further updates as they appear. We thank you for your patience and understanding.

INVESTIGATING: April/27/2022 07:30 AM EST

We are experiencing a degradation in service for mail.papamail.net. Users may experience issues with receiving, sending, and logging in to the Webmail portal. Our Engineering team has been engaged, and they are currently investigating the issue.

Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.

COMPLETED: Apr/27/2023 - 03:00 AM EST

The emergency maintenance has been completed, and HP250 is operating normally again at this time. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Apr/27/2023 - 02:45 AM EST

HP250 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

EMERGENCY MAINTENANCE: Apr/27/2023 01:30 AM EST

We will be having emergency maintenance performed on multiple servers and as such services located on this server may be affected and become inaccessible.

ws09.servername.online and wcf01.servername.online

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

FIXED: Apr/27/2023 1:20 AM EDT

The cause of the error has been resolved and websites should now be working properly.

We sincerely apologize for the inconvenience caused.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

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Our Protection Power engineers identified an issue with the CDN service wherein the websites will display Error 534, and they are working to resolve the issue as soon as possible.

Please accept our sincerest apologies for the inconvenience caused.

We will post further updates on this page until the issue is resolved.

COMPLETED: Apr/26/2023 - 11:30 PM EDT

The emergency maintenance has been completed and KVM127 is operating normally again at this time. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Apr/26/2023 - 9:15 PM EDT

KVM127 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

COMPLETED: Apr/26/2023 - 1:30 PM EDT

The emergency maintenance has been completed, and KVM116 is operating normally again at this time. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

KVM116 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

COMPLETED: Apr/26/2023 - 11:45 AM EDT

The emergency maintenance has been completed, and KVM127 is operating normally again at this time. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Apr/26/2023 - 10:55 AM EDT

KVM127 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

COMPLETED: Apr/26/2023 10:10 AM EST

The emergency maintenance has been completed, and HP269 is operating normally again at this time. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Apr/26/2023 9:55 AM EST

HP269 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

COMPLETED: Apr/26/2023 4:20 AM EST

The emergency maintenance has been completed, and HP267 is operating normally again at this time. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Apr/26/2023 4:15 AM EST

HP267 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.