Past Incidents

9th May 2023

Web Hosting HP310 - Emergency Maintenance

HP310 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

The emergency maintenance has been completed and HP310 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

8th May 2023

Web Hosting KVM108 - Emergency Reboot

EMERGENCY MAINTENANCE: May/8/2023 - 2:15 PM EDT

Our Server Health team will perform an emergency reboot on the server kvm108.

Expected Impact: There will be downtime, but we will endeavor to keep this to a minimum for the duration of the change.

We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.

FIXED: May/8/2023 - 4:45 PM EDT

A permanent fix was implemented for the server kvm1080, and our System Admins will be monitoring it. Anyway, we can confirm that it's up and running as expected.

If you encounter any issues, do not hesitate to contact us immediately via phone, chat, or email.

Thanks one more time for your patience and understanding during this time.

7th May 2023

No incidents reported