Past Incidents

12th June 2023

Basic Email Papamail - Emergency Maintenance

EMERGENCY MAINTENANCE: June/12/2023 - 12:15 PM EST/EDT

We will be undergoing planned system maintenance on our Papamail servers which will primarily address system improvements.

During this time, you may see longer response times than usual, but we do not expect any service impact or downtime.

The scheduled maintenance will take place from 12:30 PM to 2:30 PM EST.

We will post further updates once available.

COMPLETED: June/12/2023 - 2:30 PM EST/EDT

The scheduled maintenance has been completed.

We appreciate your patience and understanding during this process.

IN PROGRESS: June/12/2023 - 12:30 PM EST/EDT

Scheduled maintenance is currently in progress. We will provide updates as necessary.

11th June 2023

No incidents reported

10th June 2023

No incidents reported

8th June 2023

VPS Hosting VPS/Ded - Acronis not working properly

INVESTIGATING: Jun/08/2023 - 5:45 PM EDT

Our server health team is currently investigating an issue related to Acronis not working properly. It should only affect VPS/Dedi customers paying for backups.

We will provide further updates via this status page as they are made available.

Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.

FIXED: Jun/08/2023 - 9:15 PM EDT

Our Server Admins have fixed the issue and VPS/Ded accounts must now work as expected.

If you encounter any issues, please contact our Support team through Live Chat, Phone, or Email at [email protected].

Thank you for being so patient in this matter.