Past Incidents

RESOLVED: August/02/2023 - 1:20 AM EST

The emergency maintenance has been completed, and HP250 is back online. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Aug/02/2023 - 12:47 AM EST

HP250 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

INVESTIGATING - August/01/2023 - 11:40 AM EST

We are currently experiencing an incident that is impacting Papamail Advanced/Basic, (IMAP, POP, Webmail). We have been made aware that users are unable to receive emails currently. Our Hosted Email engineering are investigating and we will update you shortly

COMPLETED: July/30/2023 10:15 AM EST

The emergency maintenance has been completed for HP250 server.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: July/30/2023 - 10:05 AM EST

HP250 is on emergency maintenance right now. The server is being rebooted and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

EMERGENCY MAINTENANCE: JULY/29/2023 - 07:22 PM EST

kvm101 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.