All systems are operational

Past Incidents

3rd August 2023

VPS Hosting KVM101 - EMERGENCY MAINTENANCE

EMERGENCY MAINTENANCE: AUGUST/03/2023 - 13:10 PM EST

kvm101 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

COMPLETED: AUGUST/03/2023 - 13:30 PM EST

The emergency maintenance has been completed and the server [KVM101] is now operating normally again.

Should you have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

2nd August 2023

Web Hosting HP250 - EMERGENCY MAINTENANCE

RESOLVED: August/02/2023 - 1:20 AM EST

The emergency maintenance has been completed, and HP250 is back online. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Aug/02/2023 - 12:47 AM EST

HP250 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

1st August 2023

Basic Email Papamail Advanced/Basic Issues Detected

INVESTIGATING - August/01/2023 - 11:40 AM EST

We are currently experiencing an incident that is impacting Papamail Advanced/Basic, (IMAP, POP, Webmail). We have been made aware that users are unable to receive emails currently. Our Hosted Email engineering are investigating and we will update you shortly

RESOLVED: August/01/2023 - 2:20 PM EST

This incident is now resolved.

If you encounter any issues on your side, please, do not hesitate to reach out to our support.

Thanks for your patience and understanding during this period.
HostPapa Dashboard Dashboard Login and Ticket System Issues

RESOLVED: August/01/2023 - 07:00 AM EST

The emergency maintenance has been completed, the Dashboard and ticketing system are back online. We are still monitoring to ensure stability.

Thank you for your patience.

INVESTIGATING: Aug/01/2023 06:40 AM EST

We are currently having emergency maintenance on the ticketing and dashboard systems, downtime is expected during this time.

More updates will be posted as they are available. We sincerely apologize for the inconvenience that this has caused.

Thank you for your understanding.

Web Hosting HP237 - EMERGENCY MAINTENANCE

RESOLVED: August/01/2023 - 03:20 AM EST

The emergency maintenance has been completed, and HP237 is back online. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Aug/01/2023 - 02:30 AM EST

HP237 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.