Past Incidents

COMPLETED: Sep/09/2023 - 08:15 PM EST

The emergency maintenance has been completed and WS01 is backup and running. There are updates being performed which should be completed in about 1 hour.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Sep/09/2023 - 11:00 AM EST

WS01 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

EMERGENCY MAINTENANCE: Sep/08/2023 - 06:30 PM EST

HP331 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

RESOLVED: Sep/07/2023 - 09:00 AM EST

The emergency maintenance has been completed, and S165 is back online. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Sep/07/2023 - 08:00 AM EST

S165 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

INVESTIGATING: Sep/06/2023 - 5:55 PM EDT

We are currently experiencing some intermittent network connectivity issues with Sxxx and WSxx servers, which can cause slowness on different services.

This has been identified by our server health team, and they are working to resolve the issue as soon as possible.

We sincerely apologize for the inconvenience caused. We will post further updates on this page.