Past Incidents

EMERGENCY MAINTENANCE: Nov/02/2023 - 11:15 AM EST

HP292 and HP296 are having emergency maintenance performed on them, and as such services located on these servers may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

RESOLVED: Nov/02/2023 - 03:10 AM EST

The emergency maintenance has been completed, all kvm162, kvm163, kvm164, kvm165, kvm166, and kvm167 nodes are fully functional. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

UPDATE: Nov/02/2023 - 03:00 AM EST

The emergency maintenance has been completed for kvm162, kvm163, kvm164, kvm165 and kvm167, all VPS on these nodes are fully functional. We are still monitoring to ensure stability.

kvm166 is still under maintenance, we will post updates once this has been completed.

We sincerely apologize for any inconvenience caused.

UPDATE: Nov/02/2023 - 02:30 AM EST

The emergency maintenance has been completed for KVM163 &KVM165, all VPS on these nodes are fully functional. We are still monitoring to ensure stability.

kvm162, kvm164, kvm166, and kvm167 are still under maintenance, we will post updates once this has been completed.

We sincerely apologize for any inconvenience caused.

EMERGENCY MAINTENANCE: Nov/02/2023 - 01:30 AM EST

Nodes kvm162, kvm163, kvm164, kvm165, kvm166, and kvm167 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible for approximately 2 hours.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

EMERGENCY MAINTENANCE: Nov/01/2023 - 10:10 AM EST

S121 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

RESOLVED: Nov/01/2023 - 06:20 AM EST

The emergency reboot has been completed, and S121 is back online. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Nov/01/2023 - 06:00 AM EST

Our Server Health team will perform an emergency reboot on server S121.

Expected Impact: There will be downtime, but we will endeavor to keep this to a minimum for the duration of the change.

We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.

RESOLVED: Nov/01/2023 - 02:20 AM EST

The emergency maintenance has been completed, WS10 is fully functional. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Nov/01/2023 01:50 AM EST

WS10 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We do apologize for any inconvenience caused.

Further updates will be posted once available. Thank you again for your patience.

RESOLVED: Nov/01/2023 - 02:20 AM EST

The emergency maintenance has been completed, all servers kvm160, kvm161, kvm168, kvm170, and kvm172 nodes are fully functional. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Nov/01/2023 - 01:30 AM EST

Nodes kvm160, kvm161, kvm168, kvm170, and kvm172 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible for approximately 2 hours.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

RESOLVED: Oct/31/2023 - 02:05 AM EST

The emergency maintenance has been completed, all servers kvm157, kvm159, kvm173, kvm176, and kvm177 nodes are fully functional. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Oct/31/2023 - 01:30 AM EST

Nodes kvm157, kvm159, kvm173, kvm176, and kvm177 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible for approximately 2 hours.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.