Past Incidents

RESOLVED: Dec/22/2023 03:12 AM EST

The emergency maintenance has been completed, and HP290 is back online. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Dec/22/2023 03:00 AM EST

HP290 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

kvm115 is currently undergoing emergency maintenance. We sincerely apologize for any inconvenience caused. We will post updates once available. Thank you for your patience.

FIXED: Dec/20/2023 04:15 AM

The issue has been resolved. Thank you for your patience.

INVESTIGATING Dec/20/2023 03:30 AM

We have identified an issue with our voice support phone lines that are affecting incoming and outgoing calls. You may not be able to contact us via phone.

This is being investigated, and we will update this status page periodically until resolved.

We're sorry for the inconvenience. You can still contact support via our ticket system, by email, and via LiveChat support at our website (https://www.hostpapa.com).