Past Incidents

10th March 2024

Web Hosting HP304 - Emergency Maintenance

EMERGENCY MAINTENANCE: MAR/10/2024 - 8:30 AM EST

Server HP304 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

RESOLVED: MAR/11/2024

The emergency maintenance has been completed and the server HP304 is back online. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

Web Hosting S167 - Emergency Maintenance

EMERGENCY MAINTENANCE: MAR/10/2024 - 6:00 AM EST

Server S167 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

RESOLVED: MAR/10/2024 - 7:00 AM EST

The emergency maintenance has been completed and the server S167 is back online. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

9th March 2024

R129 - Emergency Maintenance

EMERGENCY MAINTENANCE: MAR/09/2024 - 2:20 PM EST

Server R129 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

RESOLVED: MAR/09/2024 - 5:45 PM EST

The emergency maintenance has been completed and the server R129 is back online. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

Web Hosting S162 - Emergency Maintenance

EMERGENCY MAINTENANCE: MAR/09/2024 - 06:40 AM EST

Server S162 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

RESOLVED: MAR/09/2024 - 7:30 AM EST

The emergency maintenance has been completed and the server S162 is back online. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

Web Hosting S110 - Emergency Maintenance

EMERGENCY MAINTENANCE: MAR/09/2024 - 05:50 AM EST

Server S110 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

COMPLETED: MAR/09/2024 - 06:00 AM EST

The emergency maintenance has been completed and the server S110 is operating normally again after closely monitoring it.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

Web Hosting S161 - Emergency Maintenance

EMERGENCY MAINTENANCE: MAR/09/2024 - 04:20 AM EST

Server S161 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

COMPLETED: MAR/09/2024 - 05:15 AM EST

The emergency maintenance has been completed and the server S161 is operating normally again after closely monitoring it.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

Web Hosting HP246 - Emergency Maintenance

EMERGENCY REBOOT/MAINTENANCE: MAR/09/2024 - 2:20 AM EST

Server HP246 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

COMPLETED: MAR/09/2024 - 04:30 AM EST

The emergency maintenance has been completed and the server HP246 is operating normally again after closely monitoring it.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

Web Hosting S157 - Emergency Maintenance

EMERGENCY MAINTENANCE: MAR/09/2024 - 1:00 AM EST

Server S157 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

RESOLVED: MAR/09/2024 - 1:40 AM EST

The emergency maintenance has been completed and the server S157 is back online. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

8th March 2024

Web Hosting S156 - Emergency Maintenance

COMPLETED: MAR/08/2024 - 08:00 AM EST

The emergency maintenance has been completed and the server S156 is operating normally again after closely monitoring it.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: MAR/08/2024 - 07:30 AM EST

Server S156 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

Web Hosting S155 - Emergency Maintenance

COMPLETED: MAR/07/2024 - 04:15 AM EST

The emergency maintenance has been completed and the server S155 is operating normally again after closely monitoring it.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: MAR/08/2024 - 04:00 AM EST

Server S155 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

Web Hosting S154 - Emergency Maintenance

COMPLETED: MAR/07/2024 - 03:55 AM EST

The emergency maintenance has been completed and the server S154 is operating normally again after closely monitoring it.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: MAR/08/2024 - 03:20 AM EST

Server S154 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

Web Hosting HP246 - Unreachable at the moment

INVESTIGATING: Mar/08/2024 - 2:08 AM EST

HP246 is currently not resolving to the correct location. As a result, you may not be able to load your cPanel, websites, or email hosted on this server.

Our server-side technicians are investigating the issue at this time. Further updates will be posted here.

FIXED: MAR/08/2024 - 02:17 AM EST

The server HP246 is operating normally again after closely monitoring it.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

Web Hosting S153 - Emergency Maintenance

EMERGENCY MAINTENANCE: MAR/08/2024 - 12:50 AM EST

Server S153 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

RESOLVED: MAR/08/2024 - 2:00 AM EST

The emergency maintenance has been completed and the server S153 is back online. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

7th March 2024

Web Hosting Backup Service Interruption

COMPLETED: MAR/08/2024 - 06:00 AM EST

The emergency maintenance has been completed and Backup Service is operating normally again after closely monitoring it.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

IDENTIFIED: Mar/07/2024 - 3:00 PM EST

We are currently experiencing an issue with our backup services. This issue affects backup access, particularly for our dedicated customers paying for this service.

Our team is aware of the issue and is working diligently to resolve it. At this time, backups in the Los Angeles region are unavailable. We understand the importance of these backups to our dedicated customers and apologize for any inconvenience this may cause.

We are investigating the cause of this issue and are working to restore service as quickly as possible. We will provide updates on our progress as more information becomes available.

Thank you for your patience and understanding.

Web Hosting S152 - Emergency Maintenance

COMPLETED: MAR/07/2024 - 4:50 AM EST

The emergency maintenance has been completed and the server S152 is operating normally again after closely monitoring it.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: MAR/07/2024 - 04:15 AM EST

Server S152 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

Web Hosting S151 - Emergency Maintenance

COMPLETED: MAR/07/2024 - 4:10 AM EST

The emergency maintenance has been completed and the server S151 is operating normally again after closely monitoring it.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: MAR/07/2024 - 03:35 AM EST

Server S151 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

Web Hosting S150- Emergency Maintenance

COMPLETED: MAR/07/2024 - 03:25 AM EST

The emergency maintenance has been completed and the server S150 is operating normally again after closely monitoring it.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: MAR/07/2024 - 03:00 AM EST

Server S150 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

Web Hosting S149- Emergency Maintenance

EMERGENCY MAINTENANCE: MAR/07/2024 - 01:00 AM EST

Server S149 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

COMPLETED: MAR/07/2024 - 01:37 AM EST

The emergency maintenance has been completed and the server S149 is operating normally again after closely monitoring it.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

6th March 2024

Web Hosting HP243 unreacheable at the moment

INVESTIGATING: Mar/06/2024 - 6:00 PM EST

HP243 is currently not resolving to the correct location. As a result, you may not be able to load your cPanel, websites, or email hosted on this server.

Our server-side technicians are investigating the issue at this time. Further updates will be posted here.

RESOLVED: Mar/06/2024 - 6:10 PM EST

Our server health team has resolved the issue - HP243 is operating normally at this time.

Should you continue to experience issues, please reach out to our support team via LiveChat, Phone, or Email/Support Ticket.