Past Incidents

7th May 2025

No incidents reported

6th May 2025

No incidents reported

5th May 2025

VPS Hosting VPS - Intermittent connectivity issues

INVESTIGATING: MAY/05/2025 - 9:50 AM EDT

We are currently experiencing intermittent network connectivity issues affecting multiple Virtual Private Servers (VPSs). Our Server Health team is working closely with our datacenter to resolve the issue as quickly as possible.

We sincerely apologize for any inconvenience this may cause and appreciate your patience. Updates will be provided here as soon as more information becomes available.

COMPLETE: MAY/05/2025 - 10:15 AM EDT

We’re pleased to announce that our Server Health Team has successfully resolved the intermittent network connection issues affecting multiple Virtual Private Servers (VPSs).

If you are still experiencing any issues, please reach out to our support team via LiveChat, phone, or email/support ticket. You can find all our contact details at www.hostpapa.com/about-hostpapa/contact.

Web Hosting EMERGENCY REBOOT - sh-cp2-eu.yyz2

EMERGENCY REBOOT: MAY/05/2025 - 9:35 AM EDT

Server sh-cp2-eu.yyz2 is experiencing service interruption and, for this reason, is undergoing an emergency reboot, which may temporarily affect its services and cause accessibility issues.

We sincerely apologize for any inconvenience this may cause.

COMPLETED: MAY/05/2025 - 10:10 AM EDT

The emergency reboot has been successfully completed, and server sh-cp2-eu.yyz2 is back online. We are continuing to monitor its stability.

If you are still experiencing issues, please reach out to our support team via LiveChat, Phone, or Email/Support Ticket.

Web Hosting EMERGENCY REBOOT - sh-cp9-au.yyz2

EMERGENCY REBOOT: MAY/05/2025 - 9:35 AM EDT

Server sh-cp9-au.yyz2 is undergoing an emergency reboot, which may temporarily affect its services and cause accessibility issues.

We sincerely apologize for any inconvenience this may cause.

COMPLETED: MAY/05/2025 - 10:05 AM EDT

The emergency reboot has been successfully completed, and server sh-cp9-au.yyz2 is back online. We are continuing to monitor its stability.

If you are still experiencing issues, please reach out to our support team via LiveChat, Phone, or Email/Support Ticket.