All systems are operational

Past Incidents

27th May 2025

LiveChat Support System LiveChat System is experiencing issues

COMPLETE - MAY/27/2025 - 12:35 PM

This incident has been resolved.

We apologize for any inconvenience this may have caused you.

If you encounter any issues on your side, do not hesitate to reach out to us by phone or email.

Thanks for your patience and understanding.


UPDATE - MAY/27/2025 - 12:00 PM

A fix has been implemented, and we are monitoring the results.


UPDATE - MAY/27/2025 - 09:00 AM

We’re continuing to investigate an issue that’s preventing the LiveChat app from loading and causing chat widgets on websites to not appear. We appreciate your patience as we work to resolve this as quickly as possible.


INVESTIGATING: MAY/27/2025 - 06:15 AM

Our LiveChat system is currently experiencing some issues, and you may be unable to use it properly now. We're investigating this currently, and further updates will be provided here.

You can still reach us by phone or via a support ticket/email. Thank you for your patience and cooperation.

26th May 2025

No incidents reported

25th May 2025

No incidents reported

24th May 2025

No incidents reported

23rd May 2025

Web Hosting EMERGENCY REBOOT - WS06

EMERGENCY REBOOT: MAY/23/2025 - 10:10 PM EST

Server WS06 is having a reboot performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.