Some systems are experiencing issues

Past Incidents

28th May 2025

No incidents reported

27th May 2025

Reseller Hosting Network Connectivity Issues - res-cp2.yyz2

Investigating: MAY/27/2025 10:00 PM

Our team is actively investigating the incident reports on server res-cp2.yyz2. We are working to identify the root cause and will provide updates as soon as more information is available.

If you have any questions or need further assistance, please contact our support team via chat, phone, or ticket/email.

We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.

RESOLVED: MAY/27/2025 - 10:30 PM EST

We have performed an emergency maintenance on the server res-cp2.yyz2 and we are glad to announce that it is back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
LiveChat Support System LiveChat System is experiencing issues

COMPLETE - MAY/27/2025 - 12:35 PM

This incident has been resolved.

We apologize for any inconvenience this may have caused you.

If you encounter any issues on your side, do not hesitate to reach out to us by phone or email.

Thanks for your patience and understanding.

UPDATE - MAY/27/2025 - 12:00 PM

A fix has been implemented, and we are monitoring the results.

UPDATE - MAY/27/2025 - 09:00 AM

We’re continuing to investigate an issue that’s preventing the LiveChat app from loading and causing chat widgets on websites to not appear. We appreciate your patience as we work to resolve this as quickly as possible.

INVESTIGATING: MAY/27/2025 - 06:15 AM

Our LiveChat system is currently experiencing some issues, and you may be unable to use it properly now. We're investigating this currently, and further updates will be provided here.

You can still reach us by phone or via a support ticket/email. Thank you for your patience and cooperation.

26th May 2025

No incidents reported