Some systems are experiencing issues

Past Incidents

3rd June 2025

No incidents reported

2nd June 2025

EMERGENCY MAINTENANCE -res-cp5.yyz2

EMERGENCY MAINTENANCE: JUNE/02/2025 - 1:46 PM EST

Server res-cp5.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible. It's expected to be resolved anytime soon.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.

COMPLETED: JUNE/02/2025 - 2:01 PM EST

The server res-cp5.yyz2 maintenance has been completed, we are still monitoring it to ensure the stability of the server. Further assistance related to this, kindly reach us via our Livechat or phone support.

We appreciate your patience and cooperation.

We sincerely apologize for any inconvenience caused.

LiveChat Support System LiveChat System is experiencing issues

COMPLETE - JUNE/02/2025 - 06:50 AM

This incident has been resolved.

We apologize for any inconvenience this may have caused you.

If you encounter any issues on your side, do not hesitate to reach out to us by phone or email.

Thanks for your patience and understanding.

INVESTIGATING: JUNE/02/2025 - 06:00 AM

Our LiveChat system is currently experiencing some issues, and you may be unable to use it properly now. We're investigating this currently, and further updates will be provided here.

You can still reach us by phone or via a support ticket/email. Thank you for your patience and cooperation.

1st June 2025

No incidents reported