Past Incidents

Fixed: September/11/2025 - 09:10 AM EST

The dashboard and ticketing systems have been successfully fixed, should you have issues make sure to contact our support team via LiveChat or Phone. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

Thank you for your understanding.

INVESTIGATING: September/11/2025 - 06:00 AM EST

We are currently experiencing an issue with our Ticketing System and the Hostpapa Dashboard.

Our team is actively investigating to identify the root cause and will provide updates as soon as more information is available.

We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.

COMPLETED: SEP/11/2025 - 06:30 AM EST

The server sh-cp8.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.

We apologize for any inconvenience caused.

EMERGENCY MAINTENANCE: SEP/11/2025 - 05:30 AM EST

Server sh-cp8.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.