Past Incidents

Investigating: 18 Nov/ 2025 7:00AM

Cloudflare issues have been reported on their end, attempting to reach Cloudflare sites in impacted regions will observe 500 errors, as such all services connected are affected. The issue is being investigated by our Systems team along with CloudFlare and CloudLinux. We will update here once CloudFlare has deployed a fix and everything's back to normal.

EMERGENCY MAINTENANCE: Nov/17/2025, 5:00 AM EST

The Phone System is having emergency maintenance performed on it, and as such, you may not be able to contact us via phone. You can still contact us via Chat or Ticket Systems.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

FIXED: The emergency maintenance has been performed successfully. Thank you for your patience.

EMERGENCY MAINTENANCE: Nov/15/2025 - 8:22 PM EST

The Website Builder is currently undergoing maintenance.

Some users may experience errors or difficulty accessing it through the HostPapa Dashboard.

We apologize for any inconvenience this may cause. This page will be updated as soon as more information becomes available.

Thank you for your patience and cooperation.