Past Incidents

3rd December 2025

EMERGENCY MAINTENANCE - res-cp2-mx.yyz2

COMPLETED: DEC/03/2025 - 4:40 PM EST

The server res-cp2-mx.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.

We apologize for any inconvenience caused.

EMERGENCY MAINTENANCE: DEC/03/2025 - 12:15 PM EST

Server res-cp2-mx.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.

2nd December 2025

No incidents reported

1st December 2025

No incidents reported

30th November 2025

Advanced Email Papamail - Email Accessibility Issue

INVESTIGATING: Nov/30/2025 08:58 PM EST

We are investigating an issue preventing users from logging into Webmail. Our Engineering team is already working on the resolution as soon as possible.

We sincerely apologize for the inconvenience caused. We will provide an update once we have additional information.

RESOLVED: Dec/01/2025 - 12:43 AM EST

The fix has been successful. This incident has been resolved.

We appreciate your understanding during this downtime and are at your disposal if you encounter any issues with the service.