No incidents reported
COMPLETED: June/16/2022 11:00 AM EST
This task has been completed.
Once again, we apologize for any inconvenience and our Support is here 24/7 in case you need any additional assistance.
EMERGENCY MAINTENANCE: June/16/2022 10:40 AM EST
KVM127 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
COMPLETED: June/16/2022 10:00 AM EST
EMERGENCY MAINTENANCE: June/16/2022 9:30 AM EST
KVM131 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Due to a failure on Server HP214, clients hosted on this server will be experiencing issues loading their services/sites. This is being worked on by our server support team with the highest priority.
Further updates will be posted here.
We apologize for the inconvenience.
The server was rebooted and is operating normally as expected. If you are still experiencing any issues with your website or emails, please contact our Support team through Live Chat, Phone, or Email. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Thank you for your patience.
FIXED: 14/Jun/2022 10:25 AM EST
Website Builder access should be up and running now. Please check if you are able to locate and access your account on your end and let us know if further help is needed.
Our support is here to help you 24/7 via chat, phone or email. Thanks for your patience and understanding.
INVESTIGATING: 14/Jun/2022 07:25 AM EST
There is a known issue with the Website Builder that our technicians are investigating at this time to resolve it as soon as possible.
Some users may receive an error or have difficulty when trying to access it from the Hostpapa Dashboard.
We're sorry for any inconvenience this may cause. We will update this page with further updates on the issue. Thank you for your patience and cooperation.