Some systems are experiencing issues

Past Incidents

5th February 2026

No incidents reported

4th February 2026

No incidents reported

3rd February 2026

VPS Hosting EMERGENCY MAINTENANCE - MULTIPLE SERVERS

COMPLETED: FEB/03/2026 - 12:35 PM EST

The maintenance has been completed, but we are still monitoring the servers to ensure their stability. For further assistance related to this, kindly reach out to us via our Livechat or phone support.

We apologize for any inconvenience caused.


UPDATE – FEB/03/2026 – 10:55 AM EST

Shared and Reseller hosting services have now been fully restored and are operating normally.

Our engineering team is continuing to work on the remaining impact and is actively bringing customer VPS services back online as quickly and safely as possible. Progress is ongoing, and systems are being restored in stages.

We appreciate your patience and understanding while we complete this work.

Further updates will be provided as more information becomes available.


UPDATE – FEB/03/2026 – 09:30 AM EST

Our engineers are actively working to reestablish services and restore all affected systems to normal operation. Progress is being made, and we are closely monitoring the situation.

Further updates will be provided as soon as more information becomes available. Thank you for your continued patience and understanding.


EMERGENCY MAINTENANCE : FEB/03/2026 - 07:30 AM EST

We are currently performing emergency maintenance on multiple servers in our YYZ2 DC to ensure continued stability and reliability of our services.

Our engineering team is actively monitoring the situation and working to restore full service as quickly and safely as possible. Further updates will be provided as soon as they become available.

We sincerely apologize for any disruption this may cause and truly appreciate your patience and understanding.

2nd February 2026

Web Hosting MySQL Connectivity Issues - sh-cp5-au

INVESTIGATING: FEB/02/2026 - 07:54 PM EST

Our Server Health team is currently investigating performance issues affecting server sh-cp5-au. The issue is specifically related to the MySQL database server.

Our team is actively and diligently working to identify the root cause and implement a resolution.

We are committed to restoring full performance as quickly as possible and will post the next update as soon as new information is available.