All systems are operational

Past Incidents

30th April 2026

EMERGENCY MAINTENANCE - Temporary cPanel Access Interruption for VPS Customers

We are currently experiencing a brief interruption affecting cPanel access for VPS customers.

During this time, users may be unable to log in or may notice temporary loading issues when accessing cPanel..

Our engineers are actively working on the issue, and we expect service to be restored shortly.

We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.

RESOLVED: APR/30/2026 - 08:21 PM EST

We’ve successfully completed the necessary maintenance to resolve the recent security concern affecting the cPanel access for VPS Customers. Access to these services has now been fully restored.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

Thank you for your patience while we complete this maintenance.

UPDATE: APR/30/2026 - 08:05 PM EST

Our team is currently completing essential maintenance on our VPS infrastructure. This work is necessary to ensure the long-term security of all hosting environments.

Impact: Some VPS customers may experience temporary issues accessing cPanel.

We are prioritizing the restoration of full functionality and will provide further updates as they become available. Thank you for your continued patience.

29th April 2026

HostPapa Dashboard Dashboard Accessibility Issue

Dashboard Accessibility Issue: APR/29/2026 - 07:48 PM EST

We are currently investigating reports of slow loading times and intermittent accessibility issues with the main Dashboard. Our engineering team is working to identify the root cause.

We are actively looking into this and will keep you posted on our progress.

RESOLVED: APR/29/2026 - 09:00 PM EST

We are pleased to confirm that the Dashboard is fully operational. Our team is monitoring its performance closely.

Should you experience any issues, please reach out to our team via LiveChat, Phone, or Email/Support Ticket.

28th April 2026

Maintenance – cPanel Access & Logins

COMPLETED: MAY/06/2026 - 05:40 AM EST

Updates for VPS services have been completed. Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

Once again, we sincerely appreciate your patience while we complete this maintenance.

We are currently performing maintenance related to cPanel and WHM login access following a recently identified security concern.

This action is being taken to ensure the continued safety and integrity of all hosting environments.

During this period, you may experience:

  • Temporary issues accessing cPanel or WHM
  • Intermittent login failures
  • Delayed authentication responses

Our team is actively working to apply necessary updates and mitigate any potential risks.

For more details on the issue, please refer to the official advisory: https://support.cpanel.net/hc/en-us/articles/40073787579671-Critical-Vulnerability-with-cPanel-WHM-Login-Authentication

We appreciate your patience and understanding while we complete this maintenance.

Further updates will be shared as progress is made.

UPDATE: APR/30/2026 - 09:00 AM EST

Updates for VPS and Dedicated Servers are still underway. We will provide further information as it becomes available. Shared and Reseller are no longer affected

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

Once again, we sincerely appreciate your patience while we complete this maintenance. You may read more on this oficial Cpanel page https://support.cpanel.net/hc/en-us/articles/40073787579671-Critical-Vulnerability-with-cPanel-WHM-Login-Authentication

UPDATE: APR/29/2026 - 10:00 AM EST

Updates for VPS services are still underway. We will provide further information as it becomes available. Shared and Reseller have been patched.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

Once again, we sincerely appreciate your patience while we complete this maintenance. You may read more on this oficial Cpanel page https://support.cpanel.net/hc/en-us/articles/40073787579671-Critical-Vulnerability-with-cPanel-WHM-Login-Authentication

UPDATE: APR/28/2026 - 11:49 PM EST

Shared and Reseller hosting maintenance is now complete, resolving the recent cPanel/WHM security concerns. Full access to these services has been restored.

Updates for VPS services are still underway. We will provide further information as it becomes available.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

Once again, we sincerely appreciate your patience while we complete this maintenance.