Past Incidents

3rd March 2020

Web Hosting Emergency Maintenance on HP133

Update: 09:44 PM EST

hp133.hostpapa.com is now back online. Thank you for your patience, and please don't hesitate to reach out to our support, should you require further assistance.

Start: 09:32 PM EST

Emergency Maintenance will be performed on server hp133.hostpapa.com requiring a reboot. It will be offline for an estimated time of 10 minutes

Further updates will be posted here.

2nd March 2020

Advanced Email PapaMail Webmail Login

UPDATE 14:20 EST

The issue has been resolved. Services for PapaMail have been healthy for some time now and users are able to login to the webmail. Thanks for your patience and understanding.

We have identified an issue with the PapaMail servers. Some mailboxes are not being accessible from webmail. IMAP and POP services are not affected by the issue. Our engineering team is working on implementing a permanent fix.

We will continue to provide updates as we work through this issue.

Web Hosting MySQL Issue on HP256

*UPDATE 08:35 PM EST)

Our Server Health team has managed to restore MySQL Database Functionality on this server, and is currently watching the issue closely. Thank you for your patience and understanding.

Our server health team has identified an issue currently affecting HP256, causing MySQL Database to be inaccessible. Our team is working on a fix and further updates will be posted here. Please reach out to our support team via Live Chat, should you require further assistance. We sincerely apologize for the inconveniences caused.

1st March 2020

No incidents reported

29th February 2020

No incidents reported