Past Incidents

Update: 08:25 AM EST

The server is now back online and operating normally. We apologize for any inconvenience the downtime may have caused.

Start: 08:00 AM EST

Our system health team is doing an emergency maintenance on the s151.servername.online server. During the maintenance the server will be offline.

Estimated ETA: 30-50 minutes.

Further updates will be posted on this page.

Update: 09:44 PM EST

hp133.hostpapa.com is now back online. Thank you for your patience, and please don't hesitate to reach out to our support, should you require further assistance.

Start: 09:32 PM EST

Emergency Maintenance will be performed on server hp133.hostpapa.com requiring a reboot. It will be offline for an estimated time of 10 minutes

Further updates will be posted here.

UPDATE 14:20 EST

The issue has been resolved. Services for PapaMail have been healthy for some time now and users are able to login to the webmail. Thanks for your patience and understanding.

We have identified an issue with the PapaMail servers. Some mailboxes are not being accessible from webmail. IMAP and POP services are not affected by the issue. Our engineering team is working on implementing a permanent fix.

We will continue to provide updates as we work through this issue.