Some systems are experiencing issues

Past Incidents

14th December 2020

No incidents reported

13th December 2020

No incidents reported

12th December 2020

Web Hosting HP295 server offline

RESOLVED 09:54 PM EST

The server health team has restored the services to HP295 and it is functioning normally at this time.

If you continue to experience any issues, please contact our support team.


HP295 is experiencing issues at this time and remains offline. Websites and email accounts hosted here will experience connectivity issues at this time.

Our server health team is aware and working on the issue to have it resolved as quickly as possible.

Updates on the issue will be posted here. Sorry for the inconvenience that this has caused you. Thank you for your patience and cooperation.

11th December 2020

MySQL Upgrades 5.6 --> 5.7 - May Cause Minor Outages

COMPLETE: 04:00 AM EST

The MySQL updates have been completed at this time.

Should you experience any issues related to the upgrade, please contact our support via our website (https://www.hostpapa.com) and use the LiveChat, Phone or login to your dashboard to submit a ticket request.

Thank you for your patience and cooperation while the upgrade was completed.


START: 03:25 AM EST

The following servers are having MySQL version upgraded from 5.6 to 5.7 and may experience temporary, short outages during the update process.

s118 s119 s120 s121 s122 s123 s124 s125 s126 s127 s128 s129 s130 s131 s132 s133 s134 s135 s136 s137 s138 s139 s140 s141 s142 s143 s144 s145 s146 s147

Thank you for your patience and cooperation. An update will be posted here when the work is complete.