Past Incidents

FIXED: Oct/14/2021 01:25 AM EST

The issue has been resolved and the S202 server is operating normally again at this time.

Should you continue to have any issues, please contact our support team through Phone, Email, and Live Chat: https://www.hostpapa.com/about-hostpapa/contact/.

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INVESTIGATING: Oct/14/2021 12:57 AM EST

S202 is currently experiencing slower than normal load times. Some sites might show errors when loading also.

Our Server Health team is aware of the issue and working to fix it ASAP. Further updates will be posted here.

We appreciate your patience while the issue is being resolved.

FIXED: Oct/13/2021 02:30 PM EST

Our Server Admins have fixed the issue and VPS accounts should now be accessible. If you are still experiencing issues with your account access, website, emails, etc., please contact our Support team through Live Chat, Phone, or Email [email protected]

Thank you for your patience in this matter.

INVESTIGATING: Oct/13/2021 01:55 PM EST

Our server health team is currently investigating connectivity issues related to websites hosted in VPS servers. Clients may notice latency in requests or site not loading errors. We will provide further updates via this status page as they are made available.

Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.

The issue has been resolved and the S202 server is operating normally again at this time.

Should you continue to have any issues, please contact our support team through Phone, Email, and Live Chat: https://www.hostpapa.com/about-hostpapa/contact/.

S202 is experiencing some connectivity issues that may affect the ability of clients to access services/accounts on that server.

This has been identified by our server health team, and they are working to resolve the issue as soon as possible.

Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.