Past Incidents

S161 is back and works completely normal. Thank you for your patience.

This is still being worked on and our Server health are actively working on solving the issues present on S161. More updates will follow. Thank you for your patience while dealing with this.

INVESTIGATING: Jan/27/2022 10:40 AM EST

We are experiencing high load issues that may affect the ability of clients to access websites and email on server S161.

This is being investigated by our Server Health team, and they are working to resolve the issue as soon as possible.

We sincerely apologize for the inconvenience that this has caused.

Thank you for your patience and cooperation regarding troubleshooting this issue. We will post further updates on this page until the issue is resolved.

COMPLETED: Jan/26/2022 06:50 AM EST

The emergency maintenance has been completed and S119 is operating normally again at this time.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Jan/26/2022 05:45 AM EST

S119 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.

Further updates will be posted here. Thank you for your patience.

COMPLETED: Jan/31/2022 05:00 AM EST

The emergency maintenance has been completed and R202 is operating normally again at this time.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

UPDATE: Jan/25/2022 12:00 AM EST

Our Server Admins are still working continuously to complete the maintenance for the R202 server, which affects some of the websites hosted on the server.

We sincerely apologize for the inconvenience caused. We will post further updates once they are made available.

Thank you for your patience.

UPDATE: Jan/24/2022 5:00 PM EST

Our Server Health team continues to work on R202, which is still affecting some websites. We are working as quickly as possible to finish the maintenance.

Further updates will be posted here. Thank you for your patience.

EMERGENCY MAINTENANCE: Jan/24/2022 08:00 AM EST

R202 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.

Further updates will be posted here. Thank you for your patience.