Past Incidents

COMPLETED: Mar/01/2022 04:55 AM EST

The emergency maintenance has been completed and WCF01 is operating normally again at this time.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Mar/01/2022 04:25 AM EST

WCF01 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.

Further updates will be posted here. Thank you for your patience.

UPDATE: Feb/28/2022 5:45 AM EST

The dashboard and ticketing systems have been successfully updated, should you have issues make sure to contact our support team via LiveChat or Phone. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

Thank you for your understanding.

INVESTIGATING Feb/28/2022 05:00 AM EST

We are currently performing an upgrade on the ticketing and dashboard systems, the estimated downtime is around 1 hour.

More updates will be posted as they are available. Thank you for your understanding.

FIXED: Feb/28/2022

The issue has been resolved and the S202 server is operating normally again at this time.

Should you continue to have any issues, please contact our support team through Phone, Email, and Live Chat: https://www.hostpapa.com/about-hostpapa/contact/.

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S202 server is experiencing some connectivity issues that may affect the ability of clients to access services/accounts on that server.

This has been identified by our server health team, and they are working to resolve the issue as soon as possible.

Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.