All systems are operational

Past Incidents

5th April 2022

No incidents reported

4th April 2022

Web Hosting HP335 - Server Connectivity Issues

HP335 server is experiencing some connectivity issues that may affect the ability of clients to access services/accounts on that server.

This has been identified by our server health team, and they are working to resolve the issue as soon as possible.

We sincerely apologize for the inconvenience caused. We will post further updates on this page until the issue is resolved.

The issue has been resolved and the HP335 server is operating normally again at this time.

Should you continue to have any issues, please contact our support team through Phone, Email, and Live Chat: https://www.hostpapa.com/about-hostpapa/contact/.

Thank you for your understanding.
Web Hosting S200 Server Down

FIXED: APRIL 04th 2022 10:50 AM EDT

The server was rebooted and is operating normally as expected. If you encounter any issue, do not hesitate to reach our support.

Thanks for your patience and apologies for any inconvenience caused.

EMERGENCY OUTAGE: APRIL 04th 2022 10:40 AM EDT

Due to a failure on Server S200, clients hosted on this server will be experiencing issues loading their services/sites. This is being worked on by our server support team and further updates will be posted here.

Thank you for your patience and cooperation in regards to resolving this issue.

3rd April 2022

No incidents reported

2nd April 2022

HostPapa Dashboard Dashboard Accessibility Issue

We are experiencing issues with accessing HostPapa Dashboard. Users who are trying to log in might receive a "Technical Problem" or "Authenticating Error". Our Engineering team is already aware and working on the issue. We will post further updates as they are made available.

We sincerely apologize for the inconvenience caused.

The issue with HostPapa Dashboard has been fixed. Users should be able to log in to their accounts now without any issues. If you are still experiencing errors, please contact our support team via LiveChat, Email, or Phone. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

We sincerely apologize for the inconvenience. Thank you for your understanding.