All systems are operational

Past Incidents

2nd April 2022

HostPapa Dashboard Dashboard Accessibility Issue

We are experiencing issues with accessing HostPapa Dashboard. Users who are trying to log in might receive a "Technical Problem" or "Authenticating Error". Our Engineering team is already aware and working on the issue. We will post further updates as they are made available.

We sincerely apologize for the inconvenience caused.

The issue with HostPapa Dashboard has been fixed. Users should be able to log in to their accounts now without any issues. If you are still experiencing errors, please contact our support team via LiveChat, Email, or Phone. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

We sincerely apologize for the inconvenience. Thank you for your understanding.

1st April 2022

No incidents reported

31st March 2022

No incidents reported

30th March 2022

Web Hosting Servers XEN124 and KVM124 under maintenance

FIXED: MAR/30/2022 12:20 PM EST

The issue has been resolved and the servers (XEN124 and KVM124) are operating as expected again.

Should you have any issues, please, do not hesitate to contact us via LiveChat, Phone or Email/Support Ticket.

Thanks for your patience in this subject.

IDENTIFIED: MAR/30/2022 11:55 AM EST

Servers: XEN124 and KVM124 are experiencing an issue that may affect some customers on those servers.

This has been identified by our server health team and they are working to resolve the issue as soon as possible.

We count on your understanding and comprehension. As soon as it's completed, we'll update it here. Thanks!

VPS Hosting VPS Hosting KVM119 server issues - VPS

FIXED: MAR/30/2022 09:10 AM EST

The issue has been resolved and KVM119 is operating normally again at this time.

Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com.

Once again, thanks for your patience and comprehension.

IDENTIFIED: MAR/30/2022 08:10 AM EST

KVM119 is experiencing an issue that may affect some customers with VPS on that server.

This has been identified by our server health team, and they are working to resolve the issue as soon as possible.

Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.