Past Incidents

FIXED: Jun/26/2022 2:50 PM EST

The issue has been resolved and KVM119 is operating normally again at this time.

Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com.

Once again, thanks for your patience and comprehension.

IDENTIFIED: Jun/26/2022 2:00 PM EST

KVM119 is experiencing an issue that may affect some customers with VPS in that server.

This has been identified by our server health team, and they are working to resolve the issue as soon as possible.

Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.

FIXED: June 24/2022 11:10AM

This issue has been fixed and everything must be operating normally at this point. If you still find any issues or errors in your side, do not hesitate to contact our support.

Thanks for your patience and understanding during this outage.

INVESTIGATING: June 24/2022 5:00AM

We are experiencing technical difficulties renewing some domain registrations. This is closely monitored and our technicians are working to resolve the issue. If you receive notifications of a domain not being renewed although it is paid, please contact us via chat/phone or submit a support ticket.

COMPLETED: June/23/2022 06:50 AM EST

The emergency maintenance has been completed, HP213 is operating normally again at this time.

We appreciate your patience and understanding during this task. If you encounter any issue, do not hesitate to contact us immediately.

EMERGENCY MAINTENANCE: June/23/2022 06:30 AM EST

HP213 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.

Further updates will be posted once available. Thank you for your patience.

Fixed: 23/June/2022 7:20AM

Our System Admins have applied a working fix with our Network provider , access is restored to the affected servers.

We appreciate your patience and understanding during this task. If you encounter any issue, do not hesitate to contact us immediately.

UPDATE: 23/June/2022 6:20AM

Our System Admins are still working with our Network provider for a fix regarding the connectivity issues.

We will post updates as soon as they are made available.

We sincerely apologize for the inconvenience that this has caused.

Multiple servers (shared, reseller, and VPS) are experiencing some connectivity issues that may affect the ability of clients to access services/accounts on these servers.

This has been identified by our server health team, and they are working to resolve the issue as soon as possible.

Further updates will be posted here.

We sincerely apologize for the inconvenience.