All systems are operational

Past Incidents

25th October 2022

VPS Hosting KVM172 - Emergency Maintenance

EMERGENCY MAINTENANCE: Oct/25/2022 12:52 AM EST

KVM172 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.

Further updates will be posted once available. Thank you for your patience.

The emergency maintenance has been completed for KVM172, it is operating normally again at this time.

If you are still experiencing issues with your services, please do not hesitate to contact our Live Support team anytime via Live Chat, Phone, or Email: https://www.hostpapa.com/about-hostpapa/contact/

Thank you for your patience in this matter.

24th October 2022

Web Hosting HP328 - emergency maintenance

COMPLETED: Oct/24/2022 10:45 AM EST

The emergency maintenance has been completed, HP328 is operating normally again at this time.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Oct/24/2022 10:20 AM EST

HP328 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We do apologize for any inconvenience caused.

Further updates will be posted once available. Thank you again for your patience.

VPS Hosting KVM101 & KVM133 down for maintenance

Update: Oct/24/2022 09:45 AM EST

The emergency maintenance has been completed for KVM101, it is operating normally again at this time.

The emergency maintenance for KVM133 is still ongoing, more updates will follow.

EMERGENCY MAINTENANCE: Oct/24/2022 09:15 AM EST

KVM101 & KVM133 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.

Further updates will be posted once available. Thank you for your patience.

FIXED: OCTOBER 24th, 2022 - 11:20 AM EDT

The issue with KVM133 is also fixed. Now both KVM101 and KVM133 are back online.

If you encounter any issue, please, do not hesitate to reach us out.

Thanks for your patience and again, sorry for any inconvenience this might have caused you.

23rd October 2022

No incidents reported

21st October 2022

Web Hosting Issue with cPanel Provisioning of New Shared Hosting Accounts

There is an issue with cPanel installation automation which results in a delay in the provisioning of new accounts for the following hosting plans:

Start, Plus, Pro, Ultra, WP Start, WP Plus, WP Pro, and WP Ultra.

Our Engineering team is aware of the issue and working on a resolution as soon as possible. Further updates will be posted here.

We sincerely apologized for the inconvenience caused.

The problem with cPanel installation automation has been fixed. There will be no further delays regarding the provisioning of new cPanel accounts. If you are still experiencing issues regarding this matter, please don't hesitate to contact our 24/7 Support via Live Chat, Phone, and Email: https://www.hostpapa.com/about-hostpapa/contact/

Thank you for your patience in this matter.