Past Incidents

COMPLETED: Dec/01/2022 08:40 AM EST

The emergency maintenance has been completed, and HP232 is operating normally again at this time.

We appreciate your patience and understanding during this task. If you encounter any issues, do not hesitate to contact us immediately.

EMERGENCY MAINTENANCE: Dec/01/2022 08:30 AM EST

Our Server Health team will perform an emergency reboot on the server HP232.

Expected Impact: There will be downtime, but we will endeavor to keep this to a minimum for the duration of the change.

We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.

COMPLETED: Nov/30/2022 03:35 AM EST

The emergency maintenance has been completed, S122 is operating normally again at this time.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

Started: Nov/30/2022 02:55 AM EST

S122 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We do apologize for any inconvenience caused.

Further updates will be posted once available. Thank you again for your patience.

Fixed: Nov/29/2022 05:20 AM EST

The dashboard and ticketing systems have been successfully fixed, should you have issues make sure to contact our support team via LiveChat or Phone. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

Thank you for your understanding.

INVESTIGATING Nov/29/2022 04:05 AM EST

We are currently having emergency maintenance on the ticketing and dashboard systems, downtime is expected during this time.

More updates will be posted as they are available. Thank you for your understanding.