Past Incidents

COMPLETED: Mar/21/2023 03:30 AM EST

The emergency maintenance has been completed and S159 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Mar/22/2023 4:00 AM EST

S159 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

FIXED: March/23/2023 - 6:30 PM EDT

Our System Admins will still monitor this server, nevertheless, we can confirm that it's up and running as expected and all access has been enabled again.

If you encounter any issues, do not hesitate to contact us immediately via phone, chat, or email.

Thanks one more time for your patience and understanding during this time.

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IDENTIFIED: Mar/22/2023 7:00 PM EDT

Our System Admins are still working continuously to resolve the issue as soon as possible. In the meantime, a temporary fix has been applied.

We will post updates as soon as made available.

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INVESTIGATING: Mar/22/2023 02:20 AM EDT

HP311 is experiencing high load issues that may affect the ability of clients to access services/accounts on that server.

This has been identified by our server health team, and they are working to resolve the issue as soon as possible.

We sincerely apologize for the inconvenience that this might have caused. We will post further updates on this page until the issue is resolved.

EMERGENCY MAINTENANCE: Mar/22/2023 2:00 AM EST

S158 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

COMPLETED: Mar/21/2023 07:40 AM EST

The emergency maintenance has been completed and S157 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Mar/21/2023 7:00 AM EST

S157 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

COMPLETED: Mar/21/2023 04:40 AM EST

The emergency maintenance has been completed and S156 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Mar/21/2023 4:00 AM EST

S156 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

COMPLETED: Mar/21/2023 02:25 AM EST

The emergency maintenance has been completed and S155 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Mar/21/2023 2:00 AM EST

S155 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

UPDATE: Mar/21/2023 12:00 AM EDT

Our System Admins have already mitigated the issue and the server is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

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EMERGENCY MAINTENANCE: Mar/20/2023 5:15 AM EST

HP311 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

COMPLETED: Mar/20/2023 05:30 AM EST

The emergency maintenance has been completed and S153 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Mar/20/2023 5:00 AM EST

S153 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

COMPLETED: Mar/20/2023 02:40 AM EST

The emergency maintenance has been completed and S152 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Mar/20/2023 2:00 AM EST

S152 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.