Past Incidents

1st November 2023

Web Hosting S121 - EMERGENCY MAINTENANCE

EMERGENCY MAINTENANCE: Nov/01/2023 - 10:10 AM EST

S121 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

RESOLVED: Nov/01/2023 - 11:10 AM EST

The emergency maintenance has been completed, and S121 is back online. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

Web Hosting S121 - Emergency Reboot

RESOLVED: Nov/01/2023 - 06:20 AM EST

The emergency reboot has been completed, and S121 is back online. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Nov/01/2023 - 06:00 AM EST

Our Server Health team will perform an emergency reboot on server S121.

Expected Impact: There will be downtime, but we will endeavor to keep this to a minimum for the duration of the change.

We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.

Web Hosting WS10 - Emergency Maintenance

RESOLVED: Nov/01/2023 - 02:20 AM EST

The emergency maintenance has been completed, WS10 is fully functional. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Nov/01/2023 01:50 AM EST

WS10 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We do apologize for any inconvenience caused.

Further updates will be posted once available. Thank you again for your patience.

VPS Hosting Multiple Servers - Emergency Maintenance

RESOLVED: Nov/01/2023 - 02:20 AM EST

The emergency maintenance has been completed, all servers kvm160, kvm161, kvm168, kvm170, and kvm172 nodes are fully functional. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Nov/01/2023 - 01:30 AM EST

Nodes kvm160, kvm161, kvm168, kvm170, and kvm172 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible for approximately 2 hours.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

31st October 2023

Web Hosting HP260 - Emergency Reboot

RESOLVED: Oct/31/2023 - 06:25 AM EST

The emergency reboot has been completed, and HP260 is back online. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Oct/31/2023 - 06:15 AM EST

Our Server Health team will perform an emergency reboot on server HP260.

Expected Impact: There will be downtime, but we will endeavor to keep this to a minimum for the duration of the change.

We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.

VPS Hosting Multiple Servers - Emergency Maintenance

RESOLVED: Oct/31/2023 - 02:05 AM EST

The emergency maintenance has been completed, all servers kvm157, kvm159, kvm173, kvm176, and kvm177 nodes are fully functional. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Oct/31/2023 - 01:30 AM EST

Nodes kvm157, kvm159, kvm173, kvm176, and kvm177 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible for approximately 2 hours.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

30th October 2023

VPS Hosting Multiple Servers - Emergency Maintenance

RESOLVED: Oct/30/2023 - 03:15 AM EST

The emergency maintenance has been completed, all servers kvm155, kvm156, kvm178, kvm179, and kvm180 nodes are fully functional. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

UPDATE: Oct/30/2023 - 02:15 AM EST

The emergency maintenance has been completed for kvm178, kvm179, kvm180, all VPS on these nodes are fully functional. We are still monitoring to ensure stability.

kvm155 & kvm156 are still under maintenance, we will post updates once this has been completed.

We sincerely apologize for any inconvenience caused.

EMERGENCY MAINTENANCE: Oct/30/2023 - 01:30 AM EST

Nodes kvm155, kvm156, kvm178, kvm179, and kvm180 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible for approximately 2 hours.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.