All systems are operational

Past Incidents

3rd June 2024

KORAX - NETWORKING ISSUE

KORAX NETWORKING ISSUE: JUN/03/2024 - 10:30 AM EST

Multiple Korax servers are having network issues at the data center and the Technicians are currently working with them. We will update as more information is available.

We sincerely apologize for the inconvenience caused.

RESOLVED: JUN/03/2024 - 4:10 PM EST

Thank you for your patience. The networking issues have been resolved and all Korax associated servers are connected and working normally. We will be monitoring the services and taking further measures in the next days.

Should you have any issues further, please do not hesitate to contact Support.

KORAX NETWORKING ISSUE: JUN/03/2024 - 1:00 PM EST

Our Systems team is currently investigating with the Datacenter technicians to resolve these networking issues. Unfortunately we do not have an ETR at this time. We will continue to keep you updated and again apologize for any inconvenience.

2nd June 2024

Web Hosting SH-CP2.BUF1 - Emergency Maintenance

EMERGENCY MAINTENANCE: JUN/02/2024 - 02:40 AM EST

Server SH-CP2.BUF1 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

RESOLVED: JUN/02/2024 - 3:40 AM EST

The emergency reboot has been completed and the server SH-CP2.BUF1 is back online. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

1st June 2024

Web Hosting HP277 - Emergency Reboot

EMERGENCY REBOOT: JUN/01/2024 - 02:30 AM EST

Server HP277 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

RESOLVED: JUN/01/2024 - 2:42 AM EST

The emergency reboot has been completed and the server HP277 is back online. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
HostPapa Dashboard HostPapa Dashboard Accessibility Issue

HostPapa Dashboard Accessibility: May/31/2024 - 09:00 PM EDT

We have received some reports that the HostPapa Dashboard is having accessibility issues.

We are currently investigating this matter and we apologize for any inconvenience caused.

We will post an update once it's available.

RESOLVED: MAY/31/2024 - 10:07 AM EST

Our HostPapa Dashboard is operating normally again. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

UPDATE: May/31/2024 - 10:00 PM EST

Our Engineering Team is working diligently to resolve the HostPapa Dashboard accessibility issue.

We sincerely appreciate your patience and we will post updates as soon as possible.

31st May 2024

No incidents reported