Some systems are experiencing issues

Past Incidents

17th July 2024

Web Hosting HP310,HP309, WS101, and WS102 - Network issue at datacenter

EMERGENCY MAINTENANCE: JUL/16/2024 - 10:15 PM EST

Servers HP310, HP309, WS101, and WS102 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

RESOLVED: JUL/17/2024 - 11:30 AM EDT

The emergency maintenance has been completed and the HP310 server is back online. We are still monitoring to ensure stability.

Should you continue having issues, don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact

We really apologize for the inconvenience caused due to this matter and appreciate your patience during this time.

UPDATE: JUL/17/2024 - 7:30 AM EST

Server HP310 is still being worked on. Rest assured, we will post another update once it's operational. Thank you for your patience.

The emergency maintenance has been completed for servers HP309,WS101 and WS102 , they are back online. We are still monitoring to ensure stability.

UPDATE: JUL/17/2024 - 6:25 AM EST

Server HP310 & HP309 are still being worked on. Rest assured, we will post another update once it's operational. Thank you for your patience.

The emergency maintenance has been completed for servers WS101 and WS102 and they are back online. We are still monitoring to ensure stability.

UPDATE: JUL/17/2024 - 2:45 AM EST

The emergency maintenance has been completed for servers WS101 and WS102 and they are back online. We are still monitoring to ensure stability.

However, server HP310 is still being resolved. Rest assured, we will post another update once it's operational. Thank you for your patience.

UPDATE: JUL/17/2024 - 1:15 AM EST

Our Technicians discovered networking issues at the data center and they are currently working diligently to restore the services as soon as possible.

We sincerely apologize for any inconvenience caused and we appreciate all your patience.
Reseller Hosting R132 - Network issue at datacenter

EMERGENCY MAINTENANCE: JUL/16/2024 - 10:15 PM EST

Server R132 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

RESOLVED: JUL/17/2024 - 2:45 AM EST

The emergency maintenance has been completed and the server R132 is back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

UPDATE: JUL/17/2024 - 1:15 AM EST

Our Technicians discovered networking issues at the data center and they are currently working diligently to restore the services as soon as possible.

We sincerely apologize for any inconvenience caused and we appreciate all your patience.

16th July 2024

Web Hosting S165 server - Emergency Maintenance

EMERGENCY MAINTENANCE: JUL/16/2024 - 9:05 AM EST

Server S165 is having maintenance performed on it, and as such email services located on this server may be affected. We will provide updates as they unfold.

We genuinely apologize for any inconvenience this may have caused.

COMPLETED: JUL/16/2024 - 12:45 PM EDT

The emergency reboot has been completed and server S165 is back online. We are still monitoring to ensure stability.

Should you continue to have any issues, don't hesitate to contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

15th July 2024

No incidents reported