Past Incidents

SCHEDULED MIGRATION: JUL/30/2024 - 2:00 AM EST

Our migration team is performing the scheduled server migration toward new hardware for better performance on server WS10. We have sent notifications before this event for further information.

At this time you may experience downtime and other post migration-related issues. If you have any questions or issues, please contact our 24/7 Customer Support.

Thank you for your patience and understanding.

EMERGENCY MAINTENANCE: JUL/28/2024 - 5:05 PM EST

Server sh-cp4.buf1 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

RESOLVED: JUL/28/2024 - 6:00 PM EST

The emergency maintenance has been completed and the server sh-cp4.buf1 is back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.