All systems are operational

Past Incidents

19th August 2024

Web Hosting HP311 - Emergency maintenance

RESOLVED: AUG/19/2024 - 05:25 AM EST

The emergency maintenance has been completed and the server HP311 is back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

EMERGENCY MAINTENANCE: AUG/19/2024 - 3:35 AM EST

Server HP311 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

Phone Support System Voice Support issue

FIXED: Aug/19/2024 03:55 AM

The issue has been resolved. Thank you for your patience.

INVESTIGATING: Aug/19/2024 02:10 AM

We have identified an issue with our voice support phone lines that are affecting incoming and outgoing calls. You may not be able to contact us via phone.

This is being investigated, and we will update this status page periodically until resolved.

We're sorry for the inconvenience. You can still contact support via our ticket system, by email, and via LiveChat support at our website (https://www.hostpapa.com).

18th August 2024

No incidents reported

17th August 2024

HP352 - Emergency maintenance

EMERGENCY MAINTENANCE: AUG/17/2024 - 1:30 PM EST

Server HP352 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

RESOLVED: AUG/17/2024 - 03:00 PM EST

The emergency maintenance has been completed and the server HP352 is back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

16th August 2024

LiveChat Support System LiveChat System is experiencing issues

RESOLVED: AUG/16/2024 - 07:35 AM EST

A fix has been implemented and we are monitoring the results.

We apologize for any inconvenience caused by this issue.

INVESTIGATING: AUG/16/2024 - 6:30 AM

Our LiveChat system is currently experiencing some issues and you may be unable to use it properly now. We're investigating this currently and further updates will be provided here.

You can still reach us by phone or via a support ticket/email. Thank you for your patience and cooperation.