Past Incidents

RESOLVED: Sep/11/2024 - 08:40 AM EST

The emergency Maintenance has been completed, all servers are back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

EMERGENCY MAINTENANCE: SEP/11/2024 - 08:10 AM EST

Multiple Servers will be undergoing emergency maintenance shortly due to a networking issue. The services located on these server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

RESOLVED: SEP/09/2024 - 10:15 AM EST

We have closely monitored this incident and we are glad to announce that the webmail accessibility problems have been fixed.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

INVESTIGATING - SEP/09/2024 - 09:50 AM EST

We are currently experiencing intermittent issues with Papamail. As a result, some customers may encounter difficulties logging in or accessing webmail at mail.papamail.net.

We are actively investigating the issue and will provide an update as soon as more information becomes available.