Past Incidents

RESOLVED: SEP/09/2024 - 10:15 AM EST

We have closely monitored this incident and we are glad to announce that the webmail accessibility problems have been fixed.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

INVESTIGATING - SEP/09/2024 - 09:50 AM EST

We are currently experiencing intermittent issues with Papamail. As a result, some customers may encounter difficulties logging in or accessing webmail at mail.papamail.net.

We are actively investigating the issue and will provide an update as soon as more information becomes available.

UPDATE: SEP/07/2024 - 04:40 AM EST

All VPS servers are now working and operational.

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UPDATE:

Only a small number of servers are still affected and we are still working to bring everything back online

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EMERGENCY MAINTENANCE: SEP/06/2024 - 10:11 PM EST

We are currently experiencing network connection issues affecting multiple Virtual Private Servers (VPSs) and Korax Servers. Our Server Health team is actively collaborating with our data center to resolve this issue as swiftly as possible.

We apologize for any inconvenience this may cause and will provide further updates here as they become available. Thank you for your patience.