Past Incidents

25th September 2024

Web Hosting EMERGENCY MAINTENANCE - sh-cp8.yyz2

EMERGENCY MAINTENANCE: SEP/25/2024 - 01:35 AM EDT

The server sh-cp8.yyz2 will undergo emergency maintenance shortly to resolve some Protection Power provisioning issues. The server might be rebooted multiple times during this and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

COMPLETED: SEP/25/2024 - 01:44 AM EDT

The emergency maintenance is complete and the server sh-cp8.yyz2 is now back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

24th September 2024

Web Hosting Multiple Servers - Emergency Maintenance

EMERGENCY MAINTENANCE: Sep/24/2024 - 10:30 AM EST

The following server list will undergo IP change: sh-cp1-au.yyz2, sh-cp2-au.yyz2, sh-cp3-au.yyz2, sh-cp4-au.yyz2,

and as such services located on these servers may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

The emergency maintenance is complete and the servers sh-cp1-au.yyz2, sh-cp2-au.yyz2, sh-cp3-au.yyz2, sh-cp4-au.yyz2 are back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

23rd September 2024

Web Hosting EMERGENCY MAINTENANCE - MULTIPLE SERVERS

EMERGENCY MAINTENANCE: SEP/23/2024 - 09:05 PM EDT

Server sh-cp1-in.yyz2, sh-cp1-uk.yyz2, sh-cp2.dub1, sh-cp2-eu.yyz2, sh-cp2-uk.yyz2, sh-cp3.dub1, sh-cp4.dub1, and sh-cp5.dub1 will be undergoing emergency maintenance shortly to resolve some Protection Power provisioning issues. The server might be rebooted multiple times during this and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

COMPLETED: SEP/23/2024 - 10:30 PM EDT

The emergency maintenance is complete and the servers sh-cp1-in.yyz2, sh-cp1-uk.yyz2, sh-cp2.dub1, sh-cp2-eu.yyz2, sh-cp2-uk.yyz2, sh-cp3.dub1, sh-cp4.dub1, and sh-cp5.dub1 are back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.