All systems are operational

Past Incidents

22nd October 2024

HostPapa Dashboard HP Dashboard Credential Issues

Investigating: October 22, 2024 - 11:45 AM EST

Issue: We have received reports from some customers experiencing issues with the HP Dashboard where their credentials are failing, even though they are correct.

Impact: Affected customers may be unable to log in to the HP Dashboard.

Current Status: Our team is actively investigating the issue and working to find a fix as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.

Next Update: We will provide an update as soon as we have more information or within the next hour.

Contact: If you have any questions or need further assistance, please contact our support team via chat, phone, or email/ticket.

Resolved: October 22. 2024 - 12:30 PM EST

Resolution: Our team has identified and fixed the issue. Affected customers should now be able to log in to the HP Dashboard without any problems.

Impact: The issue has been resolved, and the HP Dashboard is functioning normally.

Contact: If you continue to experience any issues or have any questions, please contact our support team at hostpapa.com/about-hostpapa/contact/
Web Hosting WS08 - EMERGENCY MAINTENANCE

COMPLETED: Oct/22/2024 - 7:40 AM EST

The emergency maintenance is completed and the server WS08 is back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

EMERGENCY MAINTENANCE: Oct/22/2024 - 7:30 AM EST

WS08 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

21st October 2024

No incidents reported

20th October 2024

No incidents reported