Past Incidents

Web Hosting cp5.dub1 - EMERGENCY MAINTENANCE

COMPLETED: Nov/13/2024 - 04:05 AM EST

The emergency maintenance is completed and the server cp5.dub1 is back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

EMERGENCY MAINTENANCE: NOV/13/2024 - 03:20 AM EST

Server cp5.dub1 is undergoing maintenance, and as such, its services may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

Web Hosting EMERGENCY MAINTENANCE - sh-cp2.dub1

EMERGENCY MAINTENANCE: NOV/12/2024 - 07:02 PM EST

Server sh-cp2.dub1 is undergoing maintenance, and as such, its services may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

COMPLETED: NOV/12/2024 - 07:17 PM EST

The emergency maintenance is complete and the server sh-cp2.dub1 is back online. We are still monitoring to ensure stability.

If you continue to have issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

Basic Email Papamail - Webmail Login Issues

INVESTIGATING - NOV/11/2024 - 3:50 PM EST

We are investigating an issue preventing some users on Cluster A from accessing their accounts. Our engineering team has been engaged.

We will provide an update once we have additional information.

RESOLVED: NOV/11/2024 - 7:00 PM EST

This incident has been resolved.

We apologize for any inconvenience caused.

If you still notice any issues, do not hesitate to reach out to our support.

Thanks for your patience.

UPDATE - NOV/11/2024 - 5:10 PM EST

Our engineers continue to investigate this matter impacting a small subset of users.

No incidents reported