All systems are operational

Past Incidents

10th April 2025

Web Hosting EMERGENCY REBOOT - sh-cp7.yyz2

EMERGENCY REBOOT: APR/10/2025 - 05:50 PM EST

Server sh-cp7.yyz2 is undergoing an emergency reboot, which may affect its services and make it inaccessible.

We sincerely apologize for any inconvenience caused.

COMPLETED: APR/10/2025 - 06:10 PM EST

The emergency reboot is complete, and the server sh-cp7.yyz2 is back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

9th April 2025

No incidents reported

8th April 2025

No incidents reported

7th April 2025

Web Hosting Multiple servers - Networking issue

Investigating: April/3/2025 - 10:20 PM EST

We are currently experiencing an issue with the multiple servers.

Our team is actively investigating to identify the root cause and will provide updates as soon as more information is available.

We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.

RESOLVED: APR/4/2025 - 01:20 AM EST

We are glad to announce that the networking issue on multiple servers were resolved and the services should be operational.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

UPDATE: April/3/2025 - 10:36 PM EST

Based on the investigation, we discovered that the root cause is an upstream provider.

Rest assured, our System Engineers are exerting their best efforts to restore the services as soon as possible.

We'll keep you updated as soon as possible. Once again, we sincerely appreciate your patience and understanding.
Web Hosting EMERGENCY MAINTENANCE- s114

EMERGENCY MAINTENANCE: APR/07/2025 - 07:30 PM EST

Server s114 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

COMPLETED: APR/07/2025 - 08:07 PM EST

The emergency maintenance is complete and the server s114 is back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
Web Hosting EMERGENCY MAINTENANCE - sh-cp17.yyz2.servername.online

EMERGENCY MAINTENANCE: Apr/07/2025 - 3:10 PM EST

Server sh-cp17.yyz2 is having maintenance performed on it, and as such, services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

EMERGENCY MAINTENANCE: Apr/07/2025 - 3:30 PM EST

The maintenance for sh-cp17.yyz2 has been successfully completed, and the system is now fully operational. If you encounter any issues, please don’t hesitate to reach out to us.
Emergency Maintenance - Korax AMS

EMERGENCY MAINTENANCE – Apr 07, 2025 – 12:25 PM EDT

Korax’s AMS control panel server is currently experiencing issues, which may result in login problems and connectivity disruptions to AMS. We are working as quickly as possible to resolve the issue and will continue to provide updates as they become available. Thank you for your patience. Further updates will be posted here.

The emergency maintenance on Korax's AMS Control Panel has been completed. Connectivity and logins are now operating normally. If you experience any issues, please let us know.