Past Incidents

Web Hosting EMERGENCY MAINTENANCE - sh-cp7.yyz2
2 months ago

MERGENCY MAINTENANCE: APR/11/2025 - 10:50 AM EST

Server sh-cp7.yyz2 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

COMPLETED: APR/11/2025 - 12:00 PM EST

The emergency maintenance is complete and the server sh-cp7.yyz2 is back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

Web Hosting EMERGENCY REBOOT - sh-cp7.yyz2
2 months ago

EMERGENCY REBOOT: APR/10/2025 - 05:50 PM EST

Server sh-cp7.yyz2 is undergoing an emergency reboot, which may affect its services and make it inaccessible.

We sincerely apologize for any inconvenience caused.

COMPLETED: APR/10/2025 - 06:10 PM EST

The emergency reboot is complete, and the server sh-cp7.yyz2 is back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

No incidents reported

Web Hosting Multiple servers - Networking issue
2 months ago

Investigating: April/3/2025 - 10:20 PM EST

We are currently experiencing an issue with the multiple servers.

Our team is actively investigating to identify the root cause and will provide updates as soon as more information is available.

We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.

RESOLVED: APR/4/2025 - 01:20 AM EST

We are glad to announce that the networking issue on multiple servers were resolved and the services should be operational.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

UPDATE: April/3/2025 - 10:36 PM EST

Based on the investigation, we discovered that the root cause is an upstream provider.

Rest assured, our System Engineers are exerting their best efforts to restore the services as soon as possible.

We'll keep you updated as soon as possible. Once again, we sincerely appreciate your patience and understanding.