Past Incidents

21st November 2025

Reseller Hosting MySQL Connectivity Issues- res-cp3-us.yyz2

INVESTIGATING: NOV/21/2025 - 01:55 AM EST

Our Server Health team is currently investigating performance issues affecting server res-cp3-us.yyz2. The issue is specifically related to the MySQL database server.

Our team is actively and diligently working to identify the root cause and implement a resolution.

We are committed to restoring full performance as quickly as possible and will post the next update as soon as new information is available.

RESOLVED: NOV/21/2025 - 02:25 AM EST

The Server Health Team implemented measures to rectify the MySQL Connectivity Issues affecting server res-cp3-us.yyz2. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

20th November 2025

No incidents reported

19th November 2025

No incidents reported

18th November 2025

HostPapa Dashboard Cloudflare issues

Investigating: 18 Nov/ 2025 7:00AM

Cloudflare issues have been reported on their end, attempting to reach Cloudflare sites in impacted regions will observe 500 errors, as such all services connected are affected. The issue is being investigated by our Systems team along with CloudFlare and CloudLinux. We will update here once CloudFlare has deployed a fix and everything's back to normal.

The Cloudflare-related issue reported has been fully resolved.

All impacted services are now functioning normally.

We sincerely apologize for any inconvenience this may have caused, thank you for your patience.