UPDATE 6:20 pm EST
Our Server Health team performed a maintenance on the server. The server s102 is now up and running.
We apologize for the inconvenience and thank you for your patience.
Our Server Health team is currently investigating into performance issues affecting one of our servers - s102.
Customers with accounts on this server may notice slower loading times or disruption for their websites, emails and cPanel.
We apologize for the inconvenience and will share updates here as they are made available.
RESOLVED: 10:40 PM EST
The issue with basic/advanced email is solved.
INVESTIGATING: 08:30 PM EST
A small set of users may experience slowness or time outs while attempting to connect to our Basic/Advanced email platform/webmail at this time.
Our server engineers are investigating the issue, and we will post further updates here as we receive them.
No incidents reported