No incidents reported
COMPLETED: Mar/10/2023 09:00 AM EST
The emergency maintenance has been completed and r144 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: 2023-03-10 08:32 AM EST
r144 is having emergency maintenance performed on it, and as such, services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once they are available.
Thank you for your patience.
EMERGENCY MAINTENANCE: Mar/10/2023 2:46 AM EST
HP235 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
COMPLETED: Mar/10/2023 03:55 AM EST The emergency maintenance has been completed and HP235 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
INVESTIGATING:
Our System Admins are investigating an issue with HPP272 as it seems to be not responsive which may affect the accessibility of services hosted to it. They are working on a resolution as possible.
We sincerely apologize for the inconvenience caused.
INVESTIGATING: Mar/09/2023 10:20 AM EST
We are investigating an issue preventing users on Cluster A from logging into Webmail. Our Engineering team is already working on the resolution as soon as possible.
We sincerely apologize for the inconvenience caused. We will provide an update once we have additional information.
COMPLETED: Mar/09/2023 04:30 AM EST
The emergency maintenance has been completed and S142 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/09/2023 4:00 AM EST
S142 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
COMPLETED: Mar/09/2023 02:30 AM EST
The emergency maintenance has been completed and S141 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/09/2023 2:00 AM EST
S141 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
UPDATE: Mar/09/2023 08:00 AM EST
The emergency maintenance on R141 is still underway, the server is in a stable state however there are still issues with the I/O and Apache, services may still be affected or inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
EMERGENCY MAINTENANCE: Mar/08/2023 08:00 AM EST
R141 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
COMPLETED: Mar/10/2023 10:55 AM EST
The emergency maintenance has been completed and R141 is operating normally again.
Should you continue to have any issues, please don't hesitate to contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
We apologize for all the inconvenience caused on your end and really appreciate your patience and understanding during this period.
The final maintenance window has been applied to the server, and we are monitoring it further.
If you encounter any further problems or have questions, please do not hesitate to reach out to our support team through LiveChat, Phone, or Email/Support Ticket. We are always happy to assist you. To find our contact information, please visit our website at www.hostpapa.com/about-hostpapa/contact.
Our System Admins have deployed a temporary fix to help keep the server online until the permanent fix is applied, but the issue may still re-occur intermittently. They are closely monitoring the server to mitigate any issues in case it appears.
We sincerely apologize for the inconvenience and we appreciate your patience in this matter.
We will post further updates as soon as made available.
The server is still experiencing issues intermittently and our System Admins are continuously working on a permanent fix. They will continue to monitor the server to make sure that it is fully resolved and functional.
We sincerely apologize for the inconvenience and we appreciate your patience in this matter.
We will post further updates as soon as made available.
UPDATE: Mar/08/2023 5:00 PM EST
The emergency maintenance is still ongoing for R141. Our System Admins are continuously working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience.
We will post further updates as soon as made available.
COMPLETED: Mar/08/2023 08:30 AM EST
The emergency maintenance has been completed and S136 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/08/2023 07:50 AM EST
S136 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
COMPLETED: Mar/08/2023 07:35 AM EST
The emergency maintenance has been completed and S140 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/08/2023 07:00 AM EST
S140 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
COMPLETED: Mar/08/2023 04:30 AM EST
The emergency maintenance has been completed and S138 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/08/2023 04:00 AM EST
S138 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
EMERGENCY MAINTENANCE: Mar/08/2023 2:00 AM EST
S137 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
EMERGENCY MAINTENANCE: Mar/08/2023 12:00 AM EST
S163 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
INVESTIGATING: March/07/2023 4:45 PM EST
Our LiveChat system is currently experiencing some issues and you may not be able to use it properly at this time. We're investigating this currently and further updates will be provided here.
You can still reach us by phone or support ticket/email. Thank you for your patience and cooperation.