All systems are operational

Past Incidents

29th March 2023

VPS Hosting KVM116 and KVM101 - Emergency Maintenance

EMERGENCY MAINTENANCE: Mar/29/2023 11:25 AM EST

KVM116 and KVM101 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

The emergency maintenance has been completed, KVM116 and KVM101 are operating normally again.

Should you continue to have any issues, please don't hesitate to contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

28th March 2023

Web Hosting S115 - Emergency Maintenance

EMERGENCY MAINTENANCE: Mar/28/2023 9:45 AM EST

S115 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

FIXED: March/27/2023 - 5:00 PM EDT

The emergency maintenance has been completed, and S115 is operating normally again.

Should you continue to have any issues, please don't hesitate to contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Web Hosting R140 - Emergency Maintenance

EMERGENCY MAINTENANCE: Mar/28/2023 6:10 AM EST

R140 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

FIXED: March/27/2023 - 5:00 PM EDT

The emergency maintenance has been completed, and R140 is operating normally again.

Should you continue to have any issues, please don't hesitate to contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

27th March 2023

Web Hosting WS09 - MSSQL Connectivity Issue

FIXED: March/27/2023 9:37 PM EDT

The issue with MSSQL in WS09 has been fixed and the server is up and running as expected.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

Thanks for your patience and sorry again for any inconvenience on your side.

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INVESTIGATING: Mar/27/2023 7:23 PM EDT

Our Server Health team identified MSSQL issues with server WS09. They are working to resolve the issue as soon as possible.

This may affect the ability of clients to access services/accounts on that server. We sincerely apologize for the inconvenience caused.

We will post more information as soon as they are available.

Web Hosting R200 - Emergency Maintenance

EMERGENCY MAINTENANCE: Mar/27/2023 - 1:35 PM EST

R200 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

COMPLETED: Mar/27/2023 - 1:55 PM EDT

The emergency maintenance has been completed and R200 is operating normally again.

Should you continue to have any issues, please don't hesitate to contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

26th March 2023

Web Hosting WS08 - Experiencing a networking issue

UPDATE: Mar/27/2023 - 9:00 AM EST

Our System Admins are still working on finding a permanent fix. Once it is fully resolved and functional it will be closely monitored to ensure no other stability issues appear.

We sincerely apologize for the inconvenience and we appreciate your patience in this matter.

We will post further updates as soon as made available.

UPDATE: Mar/27/2023 - 4:00 AM EST

The server is still experiencing issues intermittently and our System Admins are continuously working on a permanent fix. They will continue to monitor the server to make sure that it is fully resolved and functional.

We sincerely apologize for the inconvenience and we appreciate your patience in this matter.

We will post further updates as soon as made available.

INVESTIGATING: Mar/26/2023 - 7:20 PM EST

WS08 is currently experiencing a networking issue and as such services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.

Further updates will be posted once available. Thank you for your patience.

COMPLETED: March/27/2023 - 4:20 PM EDT

Server WS08 is up and running at the moment. If you encounter any issues, do not hesitate to contact us right away.

Sorry again for the inconvenience and thanks for your understanding.
Sxxx and Dedicated servers - Networking issue

FIXED: Mar/27/2023 - 11:05 AM EST

R200 is up and running at the moment.

We sincerely apologize for the inconvenience caused and really appreciate your patience during this period.

If you encounter any issues, do not hesitate to contact our support via chat, phone, or email.

UPDATE: Mar/27/2023 - 9:00 AM EST

All Dedicated servers and Sxxx servers have been resolved with exception of the following list, which are still being worked on:

R200 - 204.44.192.14

And services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.

Further updates will be posted once available. Thank you for your patience.

UPDATE: Mar/27/2023 - 4:00 AM EST

All Sxxx servers have been resolved with exception of the following list, which are still being worked on:

S120 - 204.44.192.35,

S139 - 204.44.192.54,

S110 - 204.44.192.22,

R200 - 204.44.192.14

And services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.

Further updates will be posted once available. Thank you for your patience.

INVESTIGATING: Mar/26/2023 - 1:30 PM EST

We are currently experiencing some network connectivity issues with Sxxx and Dedicated servers.

This has been identified by our server health team, and they are working to resolve the issue as soon as possible.

We sincerely apologize for the inconvenience caused. We will post further updates on this page.

Web Hosting KVM116 - Emergency Maintenance

COMPLETED: Mar/27/2023 04:00 AM EST

The emergency maintenance has been completed, and KVM116 is operating normally again at this time. We are still monitoring to ensure stability

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

UPDATE: Mar/26/2023 - 9:30 AM EST

The server is still experiencing issues intermittently and our System Admins are continuously working on a permanent fix. They will continue to monitor the server to make sure that it is fully resolved and functional.

We sincerely apologize for the inconvenience and we appreciate your patience in this matter.

We will post further updates as soon as made available.

EMERGENCY MAINTENANCE: Mar/26/2023 - 8:15 AM EST

KVM116 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.