Past Incidents

EMERGENCY MAINTENANCE: Mar/27/2023 - 1:35 PM EST

R200 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

FIXED: Mar/27/2023 - 11:05 AM EST

R200 is up and running at the moment.

We sincerely apologize for the inconvenience caused and really appreciate your patience during this period.

If you encounter any issues, do not hesitate to contact our support via chat, phone, or email.

UPDATE: Mar/27/2023 - 9:00 AM EST

All Dedicated servers and Sxxx servers have been resolved with exception of the following list, which are still being worked on:

R200 - 204.44.192.14

And services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.

Further updates will be posted once available. Thank you for your patience.

UPDATE: Mar/27/2023 - 4:00 AM EST

All Sxxx servers have been resolved with exception of the following list, which are still being worked on:

S120 - 204.44.192.35,

S139 - 204.44.192.54,

S110 - 204.44.192.22,

R200 - 204.44.192.14

And services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.

Further updates will be posted once available. Thank you for your patience.

INVESTIGATING: Mar/26/2023 - 1:30 PM EST

We are currently experiencing some network connectivity issues with Sxxx and Dedicated servers.

This has been identified by our server health team, and they are working to resolve the issue as soon as possible.

We sincerely apologize for the inconvenience caused. We will post further updates on this page.

COMPLETED: Mar/27/2023 04:00 AM EST

The emergency maintenance has been completed, and KVM116 is operating normally again at this time. We are still monitoring to ensure stability

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

UPDATE: Mar/26/2023 - 9:30 AM EST

The server is still experiencing issues intermittently and our System Admins are continuously working on a permanent fix. They will continue to monitor the server to make sure that it is fully resolved and functional.

We sincerely apologize for the inconvenience and we appreciate your patience in this matter.

We will post further updates as soon as made available.

EMERGENCY MAINTENANCE: Mar/26/2023 - 8:15 AM EST

KVM116 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

EMERGENCY MAINTENANCE: Mar/24/2023 - 12:25 PM EST

HP303 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

EMERGENCY MAINTENANCE: Mar/24/2023 - 12:15 PM EDT

HP304 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.