Past Incidents

HostPapa Dashboard Accessibility: May/31/2024 - 09:00 PM EDT

We have received some reports that the HostPapa Dashboard is having accessibility issues.

We are currently investigating this matter and we apologize for any inconvenience caused.

We will post an update once it's available.

COMPLETED: MAY/30/2024 - 03:15 AM EST

The emergency maintenance has been completed and the server res-cp1-au.yyz2 is operating normally again after closely monitoring it.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: MAY/30/2024 - 02:20 AM EST

Server res-cp1-au.yyz2 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

COMPLETED: MAY/29/2024 - 06:35 AM EST

The emergency maintenance has been completed and the servers res-cp1-au.yyz2, sh-cp1-in.yyz2 and sh-cp1.yyz2 are operating normally again after closely monitoring it.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

UPDATE: MAY/29/2024 - 05:00 AM EST

We're still working on servers res-cp1-au.yyz2, sh-cp1-in.yyz2 and sh-cp1.yyz2 , as soon as we have updates we will share them.

We've hit a snag on the way and our Server Health team is working hard to fix it as soon as possible.

Thanks for your patience.

EMERGENCY MAINTENANCE: MAY/28/2024 - 11:41 PM EST

Server res-cp1-au.yyz2, sh-cp1-in.yyz2 and sh-cp1.yyz2 are having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.