Past Incidents

EMERGENCY MAINTENANCE: Aug/08/2024 - 3:50 PM EDT

YYZ2 Data Center will be undergoing emergency maintenance to resolve connectivity issues. The services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused and we will appreciate all your patience.

INVESTIGATING: Aug/08/2024 - 2:05 PM EDT

Our LiveChat system is currently experiencing some issues and you may be unable to use it properly now. We're investigating this currently and further updates will be provided here.

You can still reach us by phone or via a support ticket/email. Thank you for your patience and cooperation.

RESOLVED: AUG/08/2024 - 09:15 AM EST

The emergency Maintenance has been completed and our VPS servers are back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

EMERGENCY MAINTENANCE: AUG/08/2024 - 08:30 AM EST

Our Technicians discovered some Cpanel errors on some of our VPS servers and they are currently working diligently to restore the services as soon as possible.

This will affect accessibility to Virtual Private Servers. We sincerely apologize for any inconvenience caused and we appreciate all your patience.

RESOLVED: AUG/08/2024 - 04:30 AM EST

The emergency maintenance has been completed and the server WCF01 is back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

EMERGENCY MAINTENANCE: AUG/08/2024 - 03:40 AM EST

Server WCF01 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

RESOLVED: AUG/08/2024 - 04:40 AM EST

The emergency Maintenance has been completed and our VPS servers are back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

EMERGENCY MAINTENANCE: AUG/08/2024 - 02:00 AM EST

Our Technicians discovered networking issues at the data center and they are currently working diligently to restore the services as soon as possible.

This will affect accessibility to Virtual Private Servers. We sincerely apologize for any inconvenience caused and we appreciate all your patience.

EMERGENCY MAINTENANCE: AUG/07/2024 - 01:50 AM EST

Server sh-cp6.yyz2 will be undergoing emergency maintenance to resolve provisioning issues with the Protection Power API. The services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused and we will appreciate all your patience.